Any business that answers a phone

Front desk agents that answer, book, and transfer

Phone receptionist. Website chat. Same brain.

Any business that takes calls. 24/7 on every plan — including nights and overflow. Website chat is on Standard and Growth.

Customers keep calling the number you already publish. Forward it to Oply when you want us to pick up.

Go-live is 2 business days after your calendar is connected and you approve the full knowledge base. If a file is missing, the clock pauses.

Works for
  • Offices and clinics (scheduling)
  • Dental (scheduling)
  • Med spas
  • Chiropractic
  • Veterinary
  • Salons
  • Fitness studios
  • HVAC
  • Plumbing
  • Electrical
  • Roofing
  • Trades
  • Auto repair
  • Law
  • Accounting and tax
  • Insurance
  • Real estate
  • Property
  • Shops
  • Churches
Oply AI cartoon octopus wearing a headset
Coverage
Nights, weekends, overflow
After Hours
Included. Not a line item.
Contract
Setup includes the first 30 days of service. Month-to-month billing starts on day 31.
Calendar
Allow link. No password shared.

Sample booking

Sample booking call

Pick trades, a salon, a law office, or property. This is an example on the page — not a live line, and not a recording. Oply answers, checks a connected calendar, and books or transfers.

Sample booking
Example · not a live line
After Hours · 9:42 PM
Caller

Our AC quit tonight. Can someone come out tomorrow?

Oply

I can help with that. I have 8:00 or 10:30 tomorrow morning. Which works better?

Caller

8:00, please.

Booked · Wed 8:00 AM · Repair visit
Answer Book Transfer

Your number

How calls reach Oply

Keep the number customers already use. We issue a destination line, and you forward to it when you want Oply to pick up.

Published

Keep your published number

Customers keep calling the number on the truck, on Google, or on your website.

Destination

We issue a destination number

An Oply line you do not advertise. Calls can be sent there. Calls sent there are always answered.

Forward

Forward when you want Oply

Closed, busy or no-answer (overflow), or always-on. We set this with you at go-live.

We set routing with you on go-live. You do not have to reprint every truck if you keep your published number and forward to Oply.

Open hours can stay with your staff if you want. Closed, busy, or no-answer goes to Oply.

Extra number, $19 a month. Local area code when inventory allows. Otherwise the nearest overlay, or a port. We approve the purchase before we buy a number. Most businesses do not need one. If you add or port a line, we explain that path on the access call.

Forwarding depends on your carrier and phone system. We walk you through the setup. We do not switch a landline hour by hour on our own.

01 After Hours

After Hours is included. Day staff can stay.

We pick up when you are closed, at lunch, or slammed. Nights, weekends, and overflow are on every plan. There is no night fee and no fourth plan.

Starter ($500 setup, includes first month) is the inexpensive phone desk — nights and overflow included. Standard adds chat and live transfer through the day.

See plans Book the access call
Example

Sample coverage pattern. Not a live control, and not your real hours.

Who picks up, hour by hour Open 8–6, lunch 12–1

Example only. Staff answer first while you are open. Closed, lunch, and no-answer go to Oply. Dots mark overflow during staff hours.

Mon–Fri
Sat–Sun
Oply answers Your staff answer Overflow Oply picks up
  • Nights Included
  • Weekends Included
  • Lunch Included
  • Overflow Included
The way in

Starter

If you only want the phone desk, Starter is the way in: $500 setup includes first month, $349 a month, 500 minutes.

Adds chat

Standard

If you also want website chat and live transfer through the day, choose Standard.

Nothing to add

Already on a plan

If you already have Standard or Growth, nights are already included.

02 CRM Sync Add-on

The call writes itself into your CRM

$99/ mo

We log the call: the caller's name, phone number, email if they gave one, the appointment or job type, a short outcome, and the time.

We set up a webhook in your Zapier or Make so the lead and a short note land in HubSpot, Jobber, or whatever you already use. We configure and test, and leave the connection in your account.

If you use HubSpot and want to skip Zapier, ask us about HubSpot-direct. We connect those same fields in your HubSpot. You keep that connection. You can turn it off.

Not a custom CRM. There is no Connect button on this site. Not available for clinic or medical scheduling overlays. Clinics: scheduling only. We do not sync clinic calls to a CRM.

Book the access call See plans
What lands in your CRM Example record
Call logged · 9:42 PM
Caller
Dana Ruiz
Phone
(916) 555-0142
Email
If they gave one
Job type
AC repair visit
Outcome
Booked Wed 8:00 AM
Time
9:42 PM
Webhook in your Zapier or Make
We configure and test. The connection stays in your account.
  • HubSpot
  • Jobber
  • The CRM you already run

HubSpot-direct if you skip Zapier · No Connect button

03 Plans

Pick the front desk you want

Three plans. Setup includes the first 30 days of service. Month-to-month billing starts on day 31. No SMS. After Hours is included on every plan.

Starter

Phone receptionist

$349/ mo

$500 setup includes first month

Book the access call
Minutes included
500
Then
$0.35 / min
Coverage
24/7 After Hours included
  • Phone receptionist
  • 500 minutes, then $0.35 a minute
  • Best for nights, overflow, or a simple desk
  • Emergency transfer follows your rules
  • 2 knowledge-base edits per month · async support only (no founder meeting)
  • Website chat is not included

Standard

Recommended

Phone and website chat

$599/ mo

$750 setup includes first month

Book the access call
Minutes included
1,000
Then
$0.30 / min
Coverage
24/7 After Hours included
  • Phone and website chat
  • 1,000 minutes, then $0.30 a minute
  • Live transfer through the day
  • Choose this if you want the desk and the chat
  • 2 knowledge-base edits per month · one 30-min quarterly call with Jason

Growth

Phone, chat, and capped reminder calls

$899/ mo

$1,250 setup includes first month

Book the access call
Minutes included
1,500
Then
$0.25 / min
Coverage
24/7 After Hours included
  • Everything on Standard
  • 1,500 minutes, then $0.25 a minute
  • Capped reminder calls
  • We write the cap with you before any reminder is dialed
  • 2 knowledge-base edits per month · one 30-min quarterly call with Jason

Setup includes the first 30 days of service. Month-to-month billing starts on day 31.

Support: Every plan includes 2 knowledge-base / prompt edits per month. An edit is one written change (hours, services, greeting, transfer rules, or a new FAQ). A rebuild, new vertical, new calendar, new number, new CRM, or a strategy call is not an edit. Unused edits do not roll. Extra edits are $49 each. Standard and Growth include one 30-min quarterly call with Jason (no-show does not roll). Starter is async only — no founder meeting.

White-glove setup on every plan

We handle the heavy lifting so you launch faster and smarter.

  1. 1. Intake & knowledge base

    We collect your docs, data, and goals. We build your knowledge base.

  2. 2. Six-call test gate

    We run six real-world test calls and score every interaction.

  3. 3. Founder launch

    We launch with you and fine-tune in real time.

  4. 4. Daily reporting

    You get clear daily insights and optimization recommendations.

Managed service vs DIY

Managed service

  • White-glove setup & optimizationWe handle everything end-to-end.
  • Six-call test gate before launchQuality gate ensures you launch with confidence.
  • Founder-led launch callWe launch together and dial it in live.
  • Daily reporting & insightsActionable insights. Every day.

DIY

  • Self-led setup & configurationYou build and maintain everything.
  • No structured test gateLaunch without validated quality checks.
  • You launch on your ownFigure it out and hope for the best.
  • Basic or manual reportingLimited visibility. More guesswork.

Fine print

Setup is the agent, the calendar connection, the test calls, and go-live.

Extra number $19/mo. Local area code when inventory allows; otherwise the nearest overlay, or a port. CRM Sync $99/mo (webhook in your Zapier or Make; we configure and test). Voice clone $395.

No SMS. No unlimited minutes. No discounts. Setup includes the first 30 days of service. Month-to-month billing starts on day 31. Clinics: scheduling only. We do not sync clinic calls to a CRM.

Every plan includes 2 knowledge-base / prompt edits per month; unused edits do not roll; extra edits are $49 each. Standard and Growth include one 30-min quarterly call with Jason (no-show does not roll). Starter is async support only — no founder meeting.

04 Scope

What is and isn’t included

Included

  • After Hours — nights, weekends, lunch, and overflow
  • Website chat on Standard and Growth
  • Calendar check, book, reschedule
  • Caller name and number captured
  • Transfer to your staff
  • 2 knowledge-base / prompt edits per month (extra $49; unused do not roll)
  • Standard + Growth: one 30-min quarterly call with Jason
  • Starter: async support only (no founder meeting)

Not included

  • SMS or text messaging
  • Unlimited minutes
  • A custom CRM
  • Clinic or medical scheduling overlays into a CRM
  • Outbound sales campaigns
  • Licensed medical or legal advice

05 How it works

Go-live is 2 business days after two things are in

Your calendar is connected, and you approve the full knowledge base. If a file is missing, the clock pauses. Weekends do not count.

  1. 01

    Pick a plan

    Starter, Standard, or Growth. Add CRM Sync or the owner-voice clone only if you want them.

  2. 02

    Connect the calendar

    We send a Google or Microsoft Allow link for a booking calendar. No password is shared.

  3. 03

    Approve the knowledge base

    Hours, services, and how you want calls handled — including when your staff answer and when calls forward to Oply. The agent answers from what you approve.

  4. 04

    Go live

    2 business days after the calendar is connected and you approve the full knowledge base. A missing file pauses the clock.

When is the earliest go-live date?

Earliest go-live: Thursday.

Weekends do not count. A missing file pauses the clock. The date is not a promise of a specific hour.

Calendar access — no password. You approve a booking calendar only. You can revoke access anytime in Google or Microsoft.

06 FAQ

Straight answers

Still deciding between plans? Call Oply and ask.

Call Oply (831) 851-3416
How fast can we go live?

2 business days after your calendar is connected and you approve the full knowledge base. If the calendar and the approved knowledge base are both in on a Tuesday, the earliest go-live date is Thursday. If both are in on a Friday, the earliest date is the following Tuesday. Weekends do not count. A missing file pauses the clock. The date is not a promise of a specific hour.

Do you cover nights and weekends?

Yes. Every plan is 24/7. After Hours is included. It is not an extra fee.

Do callers dial a new number?

Usually no. They keep dialing the number you already publish — on the truck, on Google, or on your website. Oply is the destination. If you add or port a line (extra number $19 a month), we explain that path on the access call.

See all FAQs

→ Next step

Book the access call.

Tell us Starter, Standard, or Growth. Keep the number you publish, and forward to Oply when you want us to pick up.

Or email hello@oplyai.com

See plans